Frequently Asked Questions
- How do I sign up?
- How much does it cost?
- Can I download or export my data?
- Which web browsers are supported?
- Do I have to have cookies turned on to be able
to use Squish?
- What information is tracked by the cookies?
- What happens to my data if I decide to no longer use Squish?
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1. How do I sign up?
Simply click on the "Free Trial" link in the navigation
bar and fill out the required information. This will start your
120 day no-risk trial. If you decide to continue using Squish after
the trial period, you simply pay for your first year, and you will
keep all information already entered into your account.
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2. How much does it cost?
The initial trial period of 120 days is totally free. If you wish
to use Squish beyond the trial period your cost will be determined
by how many issues you have in Squish. See the purchase
page for more details.
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3. Can I dowload or export my data?
Yes. Squish supports exporting of your account into XML format.
The export file contains all the information associated with your
account, including:
- Users
- Projects Definitions (including member information and field
definitions)
- Issues
Only your company administrator, however, has permission to export.
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4. Which web browsers are supported?
The following web browsers are officially supported:
- Internet Explorer version 5.0 and above
- Netscape Navigator version 4.5 and above
Other browsers may or may not work. At minimum, it would need to
support style sheets and cookies.
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5. Do I have to have cookies turned on to be able to use Squish?
Yes. The only information that the cookie contains is a unique
id that you are assigned when you log in. This id is randomly generated
every time you log in. All personal information is kept on the server.
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6. What information is tracked by the
cookies?
The cookies are only used to track who is logged in. They are not
used to track any other information.
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7. What happens to my data if I decide to no longer use Squish?
IMS will retain your database for 60 days after your account expires. After 60 days your account and all data are destroyed.
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